Privacy Policy

We may collect the following categories of information when you use the EDOK Platform and related services.

We use personal information for legitimate platform operations, education administration, security, and service delivery, including:

• Providing and operating the EDOK Platform and its features.
• Authentication, access control, and role-based permissions.
• Education management, monitoring, reporting, and institutional administration.
• Communicating notices, alerts, and academic updates to users.
• Improving platform performance, security, and user experience.
• Complying with applicable legal, regulatory, and government requirements.
• Preventing fraud, misuse, and unauthorized access.

The basis for processing personal data depends on the purpose of the processing, the applicable law, and the relationship between EDOK and the relevant institution or authority. Processing may be based on:

• User consent, where required.
• Performance of a contract or service relationship.
• Legitimate interests in operating a secure education platform, where permitted by law.
• Compliance with applicable laws and government directives.
• Public-interest tasks related to education administration, where applicable.

Data may be shared only where appropriate and subject to applicable requirements, including:

• Authorized educational institutions and government education authorities, as required for platform functionality.
• Service providers supporting hosting, security, or technical operations under appropriate confidentiality obligations.
• Competent authorities when disclosure is required by applicable law or a valid court order.
• Government-mandated integrations or data exchanges, subject to approved protocols and applicable requirements.

We implement appropriate technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. These measures may include:

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy or as required by applicable education regulations, government record-keeping rules, or legal obligations. When data is no longer required, it will be securely deleted or anonymized, subject to applicable retention requirements and any lawful preservation obligations.

Subject to applicable law and any requirements governing official education records, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of data where legally permissible.
• Object to or request restriction of certain processing.
• Withdraw consent where processing is based on consent.

EDOK processes student data in an educational context. Where the Platform is used by or on behalf of minors, data is processed under the authority of the relevant educational institution and/or parent or guardian, as applicable, and in accordance with relevant education and data protection requirements. Access to student information should be limited to authorized individuals for appropriate educational or administrative purposes.

Where personal data is stored or processed outside Bangladesh, we will take appropriate steps to ensure that such transfers receive a level of protection consistent with applicable legal requirements. The safeguards applied may depend on the nature of the data, the service provider, the destination, and the applicable rules.

We may update this Privacy Policy from time to time to reflect changes in technology, law, platform features, or our practices. The updated version will be posted on this page with a revised “Last updated” date. Where required, we will provide additional notice or obtain consent for material changes. Continued use of the Platform after changes take effect is subject to applicable law and any required notices or consents.

For privacy-related questions, requests, or concerns about the handling of personal information, please contact EDOK.